Privacy Policy
We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1Who We Are
A&N Web Services is a digital agency based in Kaithal, Haryana, India. We provide website development, digital marketing, SEO, graphic design, video editing, and content creation services to clients across India and worldwide.
2Information We Collect
We collect the following information when you contact us or use our website:
Contact Details
Name, email address, phone number
Project Details
Service type, budget range, message content
Usage Data
Pages visited, time spent, browser type (via analytics)
Chat Messages
Messages sent through our AI chatbot (ANexa)
✅ We do not collect payment information, passwords, or any sensitive financial data through this website.
3How We Use Your Information
- To respond to your enquiries and provide quotes
- To communicate project updates and service information
- To improve our website and services
- To send service-related emails (no spam — you can opt out anytime)
- To analyse website traffic and user behaviour (anonymised)
4How We Store Your Data
Contact form submissions are stored securely in our database hosted on Supabase (EU/APAC data centres). We retain your data for up to 2 years unless you request earlier deletion. All data is stored with industry-standard encryption at rest and in transit.
5Third-Party Services
Resend
Sending transactional emails on our behalf
Google Analytics
Anonymous website traffic & behaviour analytics
Groq / OpenAI
Powering the ANexa AI chatbot — messages are not stored by us
Vercel
Website hosting and global content delivery
Supabase
Secure cloud database storage
Each service has its own privacy policy. We only share data strictly necessary for service delivery.
7Your Rights
To exercise any of these rights, email hello.anwebservices@gmail.com — we respond within 7 business days.
8Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us immediately.
9Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
10Contact Us
If you have any questions about this Privacy Policy, please reach out: